The most under-rated feature in Groundwork is its permission model. Every screen in the platform is individually assignable to roles. Start from a sensible company default, then customize per person.
Most CRMs give you two roles: admin and user. Groundwork gives you six by default, all configurable, all with per-screen granularity — because a service business is not two kinds of people.
Groundwork's workflow engine lets you trigger tasks, emails, stage changes, and approvals from events across the platform — with a full audit log for compliance-conscious operators.
Walk through your org chart with us — we will map it into Groundwork's access matrix in the demo.